Did you encounter the QuickBooks error 12002 while downloading QuickBooks desktop or payroll updates? One primary reason could be that your QuickBooks desktop cannot connect to the internet browser or the security settings, which can cause this error in your QuickBooks. Another reason could be if your firewall or antivirus interferes with the update process. We understand that fixing this error can be frustrating for the users. But if you use suitable solutions, you can do it quickly. This QuickBooks update error can also come up for other reasons, which we will discuss later in this blog. When the users attempt the update, the QuickBooks error code 12002 can interrupt the process. So let us eliminate this update error so you can get back to working on QuickBooks.
Are you worried about the QuickBooks error 12002 popping up on your screen repeatedly? If yes, do not panic. Instead, we have a team of QB experts who can immediately help you rectify this error. Call us on 1.855.738.2784 and speak to our experts directly.
What Causes QuickBooks Desktop Error 12002?
These causes can trigger the QuickBooks desktop error 12002. Read them to avoid this error later on your QuickBooks desktop.
- If QuickBooks cannot access the server due to network issues, it can cause error 12002 in your QB.
- Incorrect SSL settings can also be the reason for this update error to appear on your desktop.
- Check if Internet Explorer is your default browser. If not, it can also trigger error 12002 in your system.
- As said earlier, having a poor internet connection could also cause errors.
- Any issues with the firewall can also cause error 12002 to pop up on your screen.
Also Recommended: What is Error Code 176 in QuickBooks?
Some essential steps to take before repairing QuickBooks error 12002
Step 1: Create a backup of the company file
- Open QuickBooks on your pc.
- Head to the file menu and choose the backup company file option.
- Make a local backup of your data.
- Once the local backup is created, complete the on-screen prompts to create a company file backup successfully.
Step 2: Update your QuickBooks Desktop
- Go to the QuickBooks Help menu and select the Update QuickBooks option.
- Select the Update Now option.
- Tap Get Updates and let the process finish.
- Wait till it shows all the available updates.
- Finally, you need to click on the Update Now option to proceed with the update.
Troubleshoot the QuickBooks error code 12002 with these steps
Read through the solutions and try to implement them on your system simultaneously to eliminate the QuickBooks error code 12002 successfully. Make sure to follow the steps to troubleshoot this error quickly. Ensure you have backed up your company file and updated your QuickBooks with the help of the steps above. Once done, start with the troubleshooting process.
Solution 1: Verify the Internet Explorer settings
- Close your QuickBooks desktop and open Internet Explorer.
- Select Tools, and moving forward, choose Internet Options.
- You can also press the Alt key on your keyboard if you cannot locate the tools.
- In the Security tab, select the globe icon and make sure the security level is set to no higher than Medium-High.
- In the Connections tab, select Never dial a connection if you do not use a dial-up node; If you do, choose the right ISP.
- Select OK.
- Moving forward, choose LAN Settings and make sure the Automatically detected settings are selected.
- Review whether the “Use a proxy server” checkbox is cleared.
- If you selected the option ‘Use a proxy server,’ you will need to enter the full address and port.
- Do not check the “Use proxy server” option if the port is any port other than 80.
- In case the port is port 80, you can clear the box.
- Now select OK.
- In the advanced tab, move to the Restore Advanced Settings and select it.
- Under the settings tab, look for USE TLS 1.2 and check if it is selected.
- Pick ok now.
- Select Internet Explorer and then restart your PC.
- Now, open your QuickBooks desktop and try updating it again.
Solution 2: Check the internet connection
- Select the Help option and click on Internet Connection Setup.
- Select the Use my computer’s Internet connection settings option.
- Now, try updating your QuickBooks again.
Solution 3: Try to set up an internet connection
- Open QuickBooks and then move to Help and select the Internet Connection Setup option.
- Tap Internet connection setup.
- Click Next, and then click Done.
- Update QuickBooks and check if the QuickBooks error 12002 is fixed.
Please move to the other solutions if the above solutions cannot help you fix the QuickBooks error 12002 on your desktop.
Solution 4: Try resetting the update settings in the Internet Options
- Select the Update Now tab.
- Select the Reset Updates checkbox.
- Click Get Updates, and if the update fails, continue with these steps.
- Tap the Advanced Settings option.
- Look for the USE TLS 1.0, USE TLS 1.1, and USE TLS 1.2 options.
- Check whether USE TLS 1.0 is checked or not, and the remaining two are unchecked or not.
Solution 5: Try Updating your Chrome Browser
- First of all, launch the Chrome Browser on your computer.
- Tap the More button at the top right.
- Select the Update Google Chrome option.
- Wait while the browser updates.
- After the process is over, don’t forget to click on the “Relaunch” option.
Solution 6: Install and uninstall QB in Selective Startup
Step 1: Initiate a selective startup process for your system
- Press the Windows + R keys to open the Run command on your desktop.
- Type “msconfig” and select the OK tab.
- Go to the General tab and choose the Selective startup and load system services option.
- Tap the Services tab and select Hide all Microsoft services.
- Select “Disable All.”
- Untick the option labeled Hiding all Microsoft services.
- Once you check if Windows Installer is selected in the list of services, select OK.
- Finally, click Restart in the System Configuration window.
Step 2: Uninstall and Install QuickBooks Desktop
- Try reinstalling QuickBooks.
- Now, press the Windows + R key to prompt the Run command.
- Enter “msconfig” and then select OK.
- Select Normal Startup in the General tab.
- Select OK.
- Select Restart in the System Configuration window.
Solution 7: Update your QuickBooks
Step 1: QuickBooks Desktop for Windows
Set auto-updates
- Go to Help and select Update QuickBooks Desktop.
- Choose an option.
- Also, select Yes to turn on automatic updates.
- Finally, select Close.
Update Manually
- Go to Help and select Update QuickBooks Desktop.
- Select Update now, and then select Get updates.
- As soon as the update process is finished, close and reopen QuickBooks.
- Select Yes when prompted to install the update.
- Complete the on-screen commands when the installation is finished.
Step 2: QuickBooks Desktop for Mac
- Go to the QuickBooks menu and select the Check for QuickBooks Updates option.
- Select Install and relaunch.
- To ensure automatic updates in the future, choose to automatically install and download updates.
Solution 8: Set Internet Explorer to be your default browser
- Open Internet Explorer.
- Tap the gear icon. If you can’t find it, look in the upper right corner.
- Or you can click on Tools.
- Click Internet Options, and tap the Programs tab.
- In the Default browser, make it the default option.
- Finally, click OK.
Follow the solutions given above in order with the steps to eliminate the QuickBooks error 12002 from your desktop. Also, always make sure your QuickBooks desktop is updated. Using outdated QuickBooks can trigger many technical glitches while using your QB. We have given you a brief on how to back up your company file. But you can also use the ADR tool (Auto Data Recovery tool to take regular backups of your company file, as it will keep you away from any data loss during errors or their troubleshooting process.
A few more tricks to fix QuickBooks Payroll error 12002
- Try configuring Internet security and firewall for QuickBooks Desktop updates.
- Restart your computer and reset the updates, then try installing the updates again. Make sure the company file is in single-user mode.
- You can also repair your Internet Explorer to fix the QuickBooks payroll error 12002.
- Check Windows Update and make sure you have the current Windows Updates installed on your PC. Using an older version of Windows may cause connectivity problems with QuickBooks.
- Make sure you have good internet connectivity so that QuickBooks does not face any interruption due to poor connectivity.
Summing it up here!
This blog is your comprehensive guide to eliminating QuickBooks error 12002 efficiently. You need to follow the steps carefully, and you can quickly fix this error on your own. If you feel stuck or have doubts in any of the steps above, you can call us directly at 1.855.738.2784 and speak to our experts. We have a team of QuickBooks professionals who can help you fix this error in QuickBooks. You can also get your doubts clarified from experts.
This blog is posted on: findtopbusinesses
Source URL: https://thetrustblog.com/quickbooks-error-12002-a-comprehensive-guide-to-rectify-it/
